Korps Inc. ("Korps," "we," "us," or "our") provides medical billing, revenue cycle management, bookkeeping, and payroll services to healthcare practices. This Privacy Policy explains what information we collect through korpsinc.com and our communications, how we use it, and the choices you have.

1. Information we collect

• Information you give us. When you fill out a form, book a call, email, text, or call us, we may collect your name, practice or company name, job title, email address, phone number, mailing address, and anything you include in your message.

• Text messaging information. If you agree to receive text messages, we collect your mobile number, your consent, and the date, time, and method of that consent. We also keep a record of messages exchanged and any opt-out requests.

• Information collected automatically. When you visit our website, we may collect your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit, using cookies and similar tools.

2. How we use your information

• Respond to your inquiries and requests

• Schedule and hold calls or meetings

• Provide, manage, and support our services

• Send service updates, account notices, and billing support messages

• Send marketing communications, only if you opted in

• Improve our website and services

• Comply with legal obligations and protect our rights

3. Text messaging (SMS)

If you opt in to receive text messages from Korps Inc., we will use your mobile number to send messages related to the type you selected, such as replies to your inquiry, scheduling, account updates, and billing support. If you separately opt in to marketing messages, we may also send occasional service announcements and offers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share your number with the service providers that deliver our messages, such as our phone carrier and messaging platform, only as needed to send them.

Reply STOP to any message to opt out. Reply HELP for help. Message and data rates may apply. Message frequency varies. See our SMS Terms for full details.

4. How we share your information

We do not sell your personal information. We share it only:

• With service providers who help us run our business, such as hosting, CRM, email, phone, and scheduling tools. They may use it only to provide services to us.

• When required by law, subpoena, or court order, or to protect our rights, safety, or property.

• As part of a merger, acquisition, or sale of business assets, with notice to you where required.

• With your consent.

5. Protected health information

This website is not meant for submitting patient or protected health information (PHI). Please do not include patient details in website forms, texts, or emails sent to us before a client agreement is in place. When we handle PHI for our clients, we do so under a Business Associate Agreement and the HIPAA Privacy and Security Rules, not this Privacy Policy.

6. Cookies and analytics

We use cookies and similar tools to understand how visitors use our website and to improve it. You can block or delete cookies in your browser settings. Some parts of the site may not work as well if you do.

7. How long we keep information

We keep personal information only as long as needed for the purposes in this policy, to provide our services, and to meet legal, tax, and recordkeeping requirements. Records of SMS consent and opt-outs are kept as proof of your choices.

8. How we protect information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your choices

• Text messages: reply STOP at any time.

• Emails: use the unsubscribe link in any marketing email.

• Your information: contact us to ask what information we have about you, or to ask us to correct or delete it. We will respond as required by applicable law.

10. Children's privacy

Our website and services are meant for businesses and adults. We do not knowingly collect personal information from children under 13 through this website.

11. Links to other websites

Our website may link to other sites. We are not responsible for their privacy practices, so please review their policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.

13. Contact us

Korps Inc. Hello@korpsinc.com